Swisscom

Swisscom is the largest telecommunications provider in Switzerland and the market leader in the fields of Internet, Mobile, and TV. The company operates the most extensive broadband and mobile network in the country, serving households in both urban and rural areas. Swisscom is majority-owned by the federal government.

Swisscom owns and operates the most extensive network infrastructure in Switzerland. The fiber optic network is continuously being expanded, and the mobile network is considered the most developed in the country. Many other providers such as iWay, Teleboy, or Wingo rent Swisscom infrastructure to offer their own services.

Swisscom TV is one of the most advanced TV offerings on the Swiss market, featuring a wide selection of channels, Replay function, cloud recordings, and integration of various streaming services. The TV experience is considered one of the most comprehensive in the industry.

As one of three national network operators, Swisscom offers a wide range of mobile subscriptions. The network quality is regularly rated as the best in Switzerland.

Swisscom is one of the most expensive providers in the Swiss market. Compared to cheaper alternative providers that also use the Swisscom network, customers pay a significant premium for the brand and the directly offered service.

The rating on zufriedenmit.ch is based on customer satisfaction data from public platforms as well as an assessment of the price-performance ratio. The aim is to provide a neutral, up-to-date picture of the provider from the customer's perspective.