Speed test

Galaxus

Very good
Overall score
3 plans
Galaxus Basic
Ø per month over 24 months 12.00 CHF/mo Monthly price CHF 12.00/mo
3 GB · no activation fee · No minimum term
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  • No activation fee

Galaxus Basic offers 3 GB data, unlimited calls and SMS on the Sunrise network with 5G for CHF 12 per month. No minimum contract, no activation fee, eSIM available.

Data volume 3 GB
Max. speed 2 Gbit/s
Network Sunrise · 5G
EU roaming Not included

Costs per year

Year 1From year 2
SubscriptionCHF 144.0012 × 12.00CHF 144.0012 × 12.00
TotalCHF 144.00 CHF 144.00

From year 2 the plan costs the same every year. Activation and voucher apply in year 1 only.

All details

Data & network

Data volume
3 GB
Max. speed
2 Gbit/s ↓ · 300 Mbit/s ↑
Network
Sunrise
Technology
4G · 5G
Hotspot / tethering
Yes

Contract & costs

Plan type
Contract (invoice)
Minimum term
No minimum term
Notice period
30 days
Activation fee
None

Score of this plan

Price 35 % 97
Satisfaction 30 % 65
Terms 20 % 100
Performance 15 % 56

Overall score82/ 100

Reviews

Trustpilot

2.2/ 5

58 reviews

Industry median 1.6

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Based on 58 reviews. Here we show Google and Trustpilot values in full, with the industry median for context. In lists we only highlight a source from 4.0 stars and at least 30 reviews. Satisfaction counts for 30 % of the overall score, measured against the market average.

Head-to-head

How does Galaxus compare?

Two providers, comparable plans, all costs over 24 months – line by line.

Provider 1 Galaxus

Example comparisons

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About Galaxus

Galaxus is a brand of Digitec Galaxus AG, the largest online retailer in Switzerland. Since 2023, Galaxus also offers telecommunications services: mobile plans on the Sunrise network, Internet via fiber optic and cable network, and a TV streaming subscription based on Zattoo. All subscriptions have no minimum contract duration and are cancelable monthly.

News from Galaxus

Good to know about Galaxus

Galaxus Reviews and Experiences at a Glance
Galaxus is a brand of Digitec Galaxus AG, the largest online retailer in Switzerland based in Zurich. Since 2023, the company has offered telecommunications services and has gradually expanded its offering to include Mobile, Internet, and TV. Galaxus positions itself as an affordable alternative without minimum contract durations and relies on a transparent pricing model with no hidden costs.

Network Infrastructure: Sunrise Cable Network and Fiber Optic
Galaxus uses the Sunrise cable network (formerly UPC) and fiber optic connections from various providers for its internet subscriptions. The two cheaper plans run on HFC technology (Hybrid Fiber Coax), while the fastest offering uses pure FTTH fiber. For Mobile, Galaxus also uses the Sunrise network with 4G and 5G.

Internet Plans: Three Tiers without Minimum Contract
Galaxus offers three internet plans: 200 Mbit/s and 1 Gbit/s via cable network and 10 Gbit/s via fiber optic. All plans have no minimum contract and can be cancelled for the end of the following month. A WLAN router with WiFi 6 is provided free of charge on loan. The activation fee is a uniform CHF 79.

Guides on Galaxus

Articles that mention Galaxus.

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Contact & support

Websiteabos.galaxus.ch(opens in a new tab)
Phone044 575 98 00
E-mailcontact@galaxus.ch
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Support hoursMo–Fr 08:00–12:00, 13:00–17:00
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Galaxus · Galaxus Basic Ø CHF 12.00/mo
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