
Galaxus
Galaxus is a brand of Digitec Galaxus AG, the largest online retailer in Switzerland. Since 2023, Galaxus also offers telecommunications services: mobile plans on the Sunrise network, Internet via fiber optic and cable network, and a TV streaming subscription based on Zattoo. All subscriptions have no minimum contract duration and are cancelable monthly.
Galaxus International
Galaxus International offers unlimited data, calls, and SMS on the Sunrise network with 5G for CHF 29 per month. Includes 20 GB EU/USA roaming data (throttled after) and 100 roaming minutes. No minimum contract, eSIM available.
Included services
- ✓ CallsUnlimited
- ✓ SMSUnlimited
- ✓ eSIM supported
- ✓ VoLTE
- ✓ WLAN-Calling
- ✓ Hotspot included
Details
- Contract duration Month-to-month
- Cancellation notice 30 days
- Payment method Bill
Roaming Details
More information about Galaxus
Galaxus Reviews and Experiences at a Glance
Galaxus is a brand of Digitec Galaxus AG, the largest online retailer in Switzerland based in Zurich. Since 2023, the company has offered telecommunications services and has gradually expanded its offering to include Mobile, Internet, and TV. Galaxus positions itself as an affordable alternative without minimum contract durations and relies on a transparent pricing model with no hidden costs.
Network Infrastructure: Sunrise Cable Network and Fiber Optic
Galaxus uses the Sunrise cable network (formerly UPC) and fiber optic connections from various providers for its internet subscriptions. The two cheaper plans run on HFC technology (Hybrid Fiber Coax), while the fastest offering uses pure FTTH fiber. For Mobile, Galaxus also uses the Sunrise network with 4G and 5G.
Internet Plans: Three Tiers without Minimum Contract
Galaxus offers three internet plans: 200 Mbit/s and 1 Gbit/s via cable network and 10 Gbit/s via fiber optic. All plans have no minimum contract and can be cancelled for the end of the following month. A WLAN router with WiFi 6 is provided free of charge on loan. The activation fee is a uniform CHF 79.
TV Offer Based on Zattoo
Galaxus TV is based on Zattoo technology and includes 282 channels with 7-day Replay, live pause, and 1,000 cloud recordings for CHF 11 per month. The subscription works via the Galaxus TV app and is usable independently of the internet provider. No TV box is required. Paid add-on options such as ad skipping, more recordings, or additional streams are available.
Mobile Plans on the Sunrise Network with 5G
Galaxus offers three mobile plans via the Sunrise network, all with 5G, VoLTE, and WiFi Calling. The cheapest plan starts at CHF 12 with 3 GB data, the mid-tier offers unlimited data in Switzerland and 3 GB EU roaming, the top tier adds 20 GB roaming in the EU and USA. All plans have no minimum contract and support eSIM.
How We Rate Galaxus
The rating on zufriedenmit.ch is based on customer satisfaction data from public platforms as well as an assessment of the value for money. The aim is to provide a neutral, up-to-date picture of the provider from the customer's perspective.
Rating sources
Active sources
Average rating
(48 reviews)
Support and contact
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