Internet, TV & Mobile – honestly compared

Swisscom, Sunrise, and Salt operate the largest proprietary networks in Switzerland. In addition, there are dozens of smaller providers that build on this infrastructure and offer their own tariffs. The available technology varies depending on the region: fiber optic is widespread in urban areas, while rural households are often still served with VDSL or cable. The price range for comparable services is considerable because market position and infrastructure costs vary significantly from provider to provider.

zufriedenmit.ch combines publicly available price data with genuine customer reviews from Google and Trustpilot. No provider can buy a better ranking. The reviews are regularly updated and weighted according to relevance to ensure that outdated or manipulated reviews do not distort the overall picture. The goal is a transparent overview that takes into account both the price and the experience of existing customers.

Those who live alone and mainly surf and stream usually do not need a gigabit connection. For households with multiple people and simultaneous video conferences or 4K streams, the situation is different. Many people underestimate their actual usage with mobile subscriptions: those who regularly use WLAN often get by easily with 5 to 10 GB per month. TV packages with linear television are generally unnecessary for households that watch exclusively via streaming services.

zufriedenmit.ch is operated independently and is not financed through commissions from individual providers. All data comes from public sources, and the comparison methodology is documented on the site. When a user finds a provider through zufriedenmit.ch, they conclude the contract directly with the respective provider. This ensures that the comparison platform remains free of conflicts of interest and can present offers neutrally.

Most fixed-line contracts run for two years with a 30-day notice period before the end of the contract. Those who cancel before the end often have to pay a termination fee equivalent to the remaining months. Number portability when switching mobile providers is regulated by law, free of charge, and usually takes one to three working days. Loan devices such as routers or TV boxes must be returned after the contract ends; otherwise, the list price will be charged.