zufriedenmit.ch

Comparison: Swisscom vs Sunrise

1000 Mbps Internet connection

Speed
Feature
Swisscom
Swisscom
Avg. rating: 28%
Ø 1.7/5 (2140 reviews)
Sunrise
Sunrise
Avg. rating: 39%
Ø 1.2/5 (4859 reviews)

Ratings & Score

Rating
28%
46%
Ø Customer rating
1.7/5 (2140)
1.2/5 (4859)
Google rating
Trustpilot rating
1.7/5 (2140)
1.2/5 (4859)

Costs & prices (for 1000 Mbps)

Monthly cost
CHF 49.90 / mo.
CHF 39.90 / mo.
Price after promotion
CHF 81.80 / mo. (ab Mo. 13)
Effective monthly cost
CHF 65.85 / mo.
CHF 48.15 / mo.
Total cost over contract period
CHF 1580.40
CHF 577.80
Cost in year 1
CHF 598.80
CHF 577.80
Cost in year 2
CHF 981.60
CHF 478.80
Cost in year 3
CHF 981.60
CHF 478.80

Contract & conditions

Plan name
1 Gbit
1 Gbit
Contract duration
24 months
12 months
Cancellation period
2 months
2 months
Setup fee
Free
CHF 99.00
Router
Included
Included

Technology & performance

Technology
Fiber
Kabel, Fiber
Download (guaranteed)
1 Gbit/s
1 Gbit/s
Upload (guaranteed)
1 Gbit/s
100 Mbit/s

Summary

Swisscom
Swisscom
4 / 17

4 advantages

Sunrise
Sunrise
Sieger
9 / 17

9 advantages

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Swisscom vs. Sunrise – Monthly price comparison

The Swisscom 1 Gbit/s plan costs an effective CHF 65.85/month (all fees included over the contract term). The Sunrise 1 Gbit/s plan comes to CHF 48.15/month – Sunrise is therefore CHF 17.70 per month cheaper than Swisscom.

The offers in detail

Swisscom: The Swisscom 1 Gbit plan offers a download and upload speed of 1000 Mbit/s for a price of CHF 59.90 per month. Please note that this is a promotional offer, as the price increases to CHF 79.90 after 12 months. A WLAN router is included in the price and activation is free of charge; however, the minimum contract duration is 24 months. Sunrise: The Sunrise 1 Gbit plan offers a download speed of 1000 Mbit/s and an upload speed of 100 Mbit/s for a price of CHF 39.90 per month. An activation fee of CHF 99 applies, and the WLAN router is included in the price. The minimum contract duration is 12 months.

Total cost over the contract term

Swisscom offers a term of 24 months (total cost: CHF 1'580.40). Sunrise commits for 12 months (total cost: CHF 577.80). Note: the Swisscom price starts at CHF 49.90/month and increases after 12 months to CHF 81.80/month.

Cost comparison over 24 months

Projected to a common 24-month basis, Swisscom costs a total of CHF 1'580.40, Sunrise comes to CHF 1'056.60 – Sunrise is CHF 523.80 cheaper over this period.

Internet speed comparison

Both plans deliver up to 1000 Mbit/s download. Swisscom uses fiber, Sunrise uses Kabel and fiber.

Contract terms and minimum duration

Swisscom commits for 24 months (notice: 2 months). Sunrise commits for 12 months (notice: 2 months).

Router and setup fees

With Swisscom: Wi-Fi router included, free setup. With Sunrise: Wi-Fi router included, activation fee CHF 99.00.

Customer satisfaction: Swisscom vs. Sunrise

In the Zufriedenmit.ch score, Swisscom achieves 28/100 points, Sunrise scores 46 points (Sunrise leads); on Trustpilot, Swisscom scores 1.7/5 (2140), Sunrise 1.2/5 (4859).

Verdict: Who comes out ahead in the direct comparison?

Swisscom stands out on customer ratings. Sunrise stands out on price (CHF 48.15/month), flexibility (12 months min. term) and Zufriedenmit.ch score. For those focused on price, Sunrise is the better choice. Those who value proven customer satisfaction will be well served by Swisscom.